Entergy Texas crews have restored power to 97% of customers. Critical transmission infrastructure and substation repairs allowed crews to restore thousands of customers overnight in Orange County.

As of 9:30 a.m., around 1,000 customers were without power, down from a peak of more than 32,000 at 5 p.m. Tuesday.

Over 700 workers remain in Southeast Texas assisting with restoration efforts.

Key messages:

About 30 Port Arthur network customers remained without power overnight after extensive damage was found during restoration efforts. All customers are expected to be restored today.
All substations have been restored which allowed Entergy to restore thousands of customers overnight in Orange County. All customers are expected to be restored today.
This will be our final update, but you can stay up to date on outstanding restoration times at entergy.com/view-outages.

Current outage numbers and estimated restoration times as of 9:30 a.m.:

Area

Customers Out

Estimated Restoration Time*

Orange network (Includes Bridge City, Little Cypress, Mauriceville, Pine Forest, Pinehurst, Rose City, Vidor, and surrounding areas)

889

Thurs, Jan 26, 10 p.m.

Port Arthur network (includes Groves, Nederland, Port Neches, Taylor Landing and surrounding areas)

32

Thurs, Jan 26, 5 p.m.

Updates as of 9:30 a.m.

Orange network (includes Bridge City, Little Cypress, Mauriceville, Pine Forest, Pinehurst, Rose City, Vidor and surrounding areas):

889 customers remain without power in Orange County, down from about 8,976 at 8:30 p.m. Wednesday night.
Damage assessments found 48 downed poles, 20,400 feet of downed wire, 25 damaged transformers and 36 damaged crossarms.
Additional resources were shifted to the area and continue working to restore customers today in areas near Allie Payne Rd., Orangefield Rd., Bancroft Rd., Garrison Rd., Railroad Ave., and other areas.

Safety is our number one priority

If you lose power, keep the following tips in mind:
Stay away from downed power lines, and assume they are energized.
Report a power outage on the myEntergy site or call 1-800-9OUTAGE. There is no need to speak with a customer service representative to report an outage if completed online.
If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting the generator to the whole house, do so only if the connection has been installed by a licensed electrician to prevent back feed on to the distribution system. Find more generator safety tips here.
Do not open your refrigerator or freezer door. Food will stay cold much longer this way.
Please stay clear of linemen as they work to safely restore power.

Stay informed

Be sure to stay informed throughout the restoration process using the following resources:

Download our free Entergy app.
Sign up for text alerts by texting REG to 36778.
Visit the Entergy Storm Center website and our View Outage page.
Follow us on Twitter or Facebook.
Call us at 1-800-9OUTAGE (800-968-8243).
Follow your local news media for updates.

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